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Shipping Information
Alqismat Jewelry delivers all over the UAE... Enjoy free Delivery all over UAE Above +150 Purchase !!! Order Placement and Processing : When you place an order with us, our dedicated team springs into action immediately. We prioritize efficiency, initiating production on your chosen jewelry piece without delay. This ensures that your order is swiftly processed and ready for shipment, typically on the same day or the following day. Duration: You will Guaranteed get your order Delivered within 2 to 5 Working Days in UAE, Depend on the City you are located. Dubai, Sharjah & Ajman: 1 to 2 Working Days Abudhabi, Alain & RAK: 2 to 3 Working Days All other cities in UAE: 2 to 5 Working Days
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Return & Refund Policy
At Alqismat Jewelry, it is our desire to give you a confident and satisfactory shopping experience.Our supportive staff work round the clock to ensure that all your custom crafted necklaces are delivered to your destination in time. You can return new jewelry sold by Alqimsat Jewelry within 30 days of delivery if you are not happy with the item that you receive. Please note that there will be a 30% non refundable fee on all items. For More Inofrmation : Click Shipping&Return
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Payment Method
What payment methods are available? We offer our customers the convenience of choosing between bank transfer or cash on delivery as their preferred payment method. Select the option that best suits your needs enjoy a seamless payment.
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Wholesale Programe
I would like to sell your jewelry. How do we get in touch? Join our ALQISMAT Wholesale program. Contact us On whatsapp +971557300573 for more questions.
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Any Special Requests
I have a special request for my ALQISMAT order. How do I do that? For every item there is a "Special Requests or Comments" box. Write your request as clear as possible and we will do our best to comply. Can I see the design of my name before I make my purchase? Yes! To get an exact design send us an email requesting your name in a desired font and the Al-Qismat jewelry graphic designers will gladly create a design for you if available. Can I personalize my ALQISMAT Order in other languages? We can personalize your Alqismat order with any language as long as you send us an example of the writing and letters. How can I cancel an order? Once your order has been submitted we are immediately beginning the process of production of your personalized items. If you would like to cancel your purchase, the restocking fee is 30% of the total amount of the item. To cancel your order, please Can I order a necklace with special characters (#, @, &, $)? You can personalize your necklace with any special characters when placing your order. CONTACT US For More Information Email Us Or Contact Us On whatsapp +971557300573
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Our Products
Is the ALQISMAT jewelry made out of true precious metals? Yes, of course! All of ALQISMAT precious metals are stamped with 0.925 (sterling silver) stamp. Sterling Silver is 92.5% pure silver (925/1000) and bears the stamp 925 24K Gold plating is a method of depositing a thin layer of gold on to the surface of sterling silver so it will bear the 925 or 0.925 stamp. Can I have my order shipped in a gift box and bag and with a gift message? You can add a ALQISMAT gift box and greeting card to create the perfect gift. The gift box and optional gift message can be added whilst shopping on each individual product page or in the shopping cart. Is it worth making my necklace double thickness? Although it costs a bit more ALQISMAT definitely advises you to upgrade your 18K & 22K gold piece to double thickness for the sake of durability especially for longer names and words. The regular thickness is 0.4 mm while the double thickness is 0.8 mm.
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What payment methods are available?
What payment methods are available? We offer our customers the convenience of choosing between bank transfer or cash on delivery as their preferred payment method. Select the option that best suits your needs enjoy a seamless payment. For Bank Transfer You Can Message us on Whatsapp +971557300573
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Can I see the design of my Item before I make my purchase?
Yes! You can see the design of your item that how it will look like once completed . If you want to see the design of your order, You just need to email us or contact us by WhatsApp us on+971557300573 ,So That Our Graphic designers will gladly create a design for you & Send it to you
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What is your Return Policy ?
At Alqismat Jewelry, it is our desire to give you a confident and satisfactory shopping experience.Our supportive staff work round the clock to ensure that all your custom crafted necklaces are delivered to your destination in time. You can return new jewelry sold by Alqimsat Jewelry within 30 days of delivery if you are not happy with the item that you receive. Please note that there will be a 30% non refundable fee on all items. For More Inofrmation : Click Shipping&Return
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Do you sell chains separately?
Yes, we sell chains separately if you have an order. Please contact our customer service team at Alqismatjewels@gmail.com to make your purchase.
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My coupon code isn't working. What do I do?
Please make sure the code you are trying to use is not expired. If this coupon code is still advertised on our website, please place your order and then immediately contact our customer service team at Alqismatjewels@gmail.com Or Can Whatsapp Us on +971557300573, We will apply the discount to your order and make sure the coupon code works again.
